Contact Us

Visit our frequently asked questions (FAQs)
Your questions about Bank of America small business credit cards may already be answered in our online FAQs:
Contact us by phone
Our Customer Service representatives are available to assist you:

Small Business Service
Phone Number

Credit card accounts



Online Banking support


7 a.m. to 7 p.m., ET
Monday to Friday
7 a.m. to 4 p.m., ET

Lost or stolen credit card

Within the continental United States:
Call: 1.800.892.3219
From outside the United States:
Call collect at 1.302.457.3281


Contact us by mail
For general inquiries, payments and billing disputes, you may contact us by mail:

Small Business Service

General inquiries

Bank of America
PO Box 982238
El Paso, TX 79998-2238


Bank of America Business Credit Card
PO Box 15710
Wilmington, DE 19850-5710

Billing disputes

Bank of America
PO Box 982238
El Paso, TX 79998-2238

Contact us about Business Card Security™
For general inquiries, enrollment and claims:

Small Business Service

General inquiries,
General Claims

7 a.m. to 10 p.m. CT,
Monday to Friday
Or write to:
CSI Processing, LLC Plan Administrator
Business Card Security
PO Box 34888
Omaha, NE 68134-0888

Contact us about other Small Business services
For general inquiries about our other Bank of America Small Business services:
All our contact numbers